RSPCA receives over 14,000 cruelty complaints a year. This keeps our small but dedicated call centre extremely busy. It also puts pressure on the 32 Inspectors located around the state to follow up the complaints quickly.
Many complaints can be managed with a visit to the owner of the animal because many issues are addressed with some animal care information and guidance. There are, however, some cases where the animals must be removed from their homes and their owners prosecuted for acts of cruelty. No one wants to see these cases but we will never turn our back on animals in need. That is why our call centre and Inspectorate are invaluable in the fight to stop animal cruelty.